Did you get excited when you heard about the new Facebook Spam Filter? Page Admins have been calling out for this for quite some time, but don’t get too excited yet, it may be that you spend just as much time filtering your spam as you did before!
Where is the spam?
You might have noticed this message at the top of your page:
That’s great, but where is the actually filter? A link with some better instructions would not have gone astray! But alas, we found it and we’ve worked out how to use it.
Find your spam filter
- Go to your page
- Click on Options at the top right above your wall, this will give you the options for your wall
- Click on “Spam”
Once you’ve clicked on spam, you’ll see all your messages which have been marked as such. Be aware that sometimes posts that are no spam are filtered because they contain a link or some other keyword which may be viewed as “spammy”.
We had one message in our spam filter, and in this case, it was actually spam!
How to manage your spam filter
There will be an “x” at the top right of each post in the filter. If you click the “x” as above, you will get three options:
- Remove post
- Unmark as spam
- Report as abuse
I would imagine option1 “Remove post” would be your most common, and if you do this, the post will be deleted forever. If you choose option 2, “Unmark as spam”, your message will reappear on your wall. Of course, if you feel the post is completely inappropraite or you find it repetitively, you can always “Report as abuse…”.
Will you check your spam regularly?
Only time will tell just how effective this Page spam filter will be, but I for one will be among those lobbying Facebook for email notification options such as those on personal Profiles for Facebook Pages.
In the meantime, I recommend you check your spam filter at least once a week. You don’t want to miss out on any important messages from your followers! Afterall, connection is the essence of Facebook.
LeadingLogic has a range of Social Media Management Packages that can be tailored to your needs. Contact us if you require further information.
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